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Kettra

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Support

Kettra: Habit Tracker

Getting help

One person reads every message and answers in German or English. Write to:

maximilian.kuchlbauer@gmail.com

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Common questions

Where is my data kept?

On your iPhone. There is no account and no server of ours, and nothing is synchronised. See the Privacy Policy.

How do I get my data out?

In Settings, under Data: tap Export Data to save or share a CSV file. You can open it with any spreadsheet app or data analysis tool.

What happens if I delete the app?

The entries go with it. There is no copy for us to restore. Export your data first if you want to keep it.

What is free?

Three habits, permanently. Widgets, reminders, CSV export and everything else are always included, with or without a subscription.

What does Kettra Pro add?

With Pro you can create unlimited habits. Everything else stays the same, because your history and chain statistics count even without paying.

How do I subscribe to Kettra Pro?

Tap Kettra Pro in Settings, then Subscribe to Kettra Pro. There is a monthly and a yearly plan, both with a seven-day free trial.

How do I cancel Kettra Pro?

In the App Store settings of your Apple Account on your iPhone, or visit https://support.apple.com/en-us/HT202039. Billing is by Apple, so cancellation goes through Apple too.

How do I get a refund?

Visit https://reportaproblem.apple.com. Buyers can ask Apple for refunds there. Kettra cannot decide whether a refund is processed.

I bought Pro on another device.

Open the paywall in Kettra, tap Restore purchases, and the subscription should become active.

When does my chain break?

A day counts as soon as you tick it off. Today never breaks the chain: it only counts once it is over. Days you did not schedule cannot break the chain and do not extend it either. On a "times per week" habit the chain counts weeks rather than days.

I missed a day. Can I fill it in?

Yes. In the Week view a long press on a day opens the menu to fill it in, count it down or clear it. A day filled in afterwards repairs the chain if the daily target is met.

I am on holiday or ill. Will my chain break?

Not if you set a pause. Paused days are not due and do not break the chain. In the habit editor, find the pause option under the schedule.

Why is no reminder arriving?

Reminders are set per habit. They only arrive on days you scheduled, and not at all once you have ticked that day off. Whether notifications are permitted at all is shown in Settings under Notifications. If Notifications is off, tap Open Settings to enable them in iOS Settings.

Can I tick a habit off in the widget?

Yes, directly, without opening the app. That is the point. There are widgets for the home screen and the lock screen, and another one that shows how much you kept over weeks or months.

Why is there no iPad version?

Kettra is built for iPhone and stays that way. An iPad version running a stretched iPhone layout would be worse than none.